Market News
U.S. Customer Communication Management Market- Recent Developments
- In July, 2022, Xerox, a U.S. based company that operates in print and digital document products and services announced the acquisition of Go Inspire, a UK based print and digital marketing service provider. The acquisition would help Xerox to widen the scope of its digital services and customer engagement services in the UK.
- In November 2020, Oracle, an America based multinational technology company, announced the launch of its new cloud based customer communication management software named Oracle Cloud CX Platform. The new platform would adopt the data based approach to connect customer behavior, transactions and demographics to ensure effective customer communication services.