TELECOM OPERATIONS MANAGEMENT MARKET ANALYSIS

Telecom operations is a procedure of managing telecom services to permit maximum accessibility and minimum interruptions in the telecom services. The telecom operations procedure involves managing functions like network inventory management, managing provisioning problems, network accessibility and the management of fault.

Statistics:

The telecom operations management market was valued at US$ 42.36 Bn in 2021 and is forecast to reach a value of US$ 90.97 Bn by 2030 at a CAGR of 9.0% between 2022 and 2030.

Figure 1: Global Telecom Operations Management Market Value (US$ Bn) Analysis and Forecast, 2017 - 2030

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Key Developments:

In March 2020, MTS which is one of the Russia’s major communications and interactions of the service providers , has extended its long- standing collaboration with Ericsson to comprise a large scale network modernization of its 2G/3G /4G infrastructure. Ericsson’s solutions will notably rise the performance and the capacity of MTS network, by permitting the services provider to rapidly deploy 5G coverage and the facilities on the current network infrastructure.

In December 2019, Ericsson, Telia and the Norwegian of the Science and the technology collaborated to develop a small linked passenger ferry with Ferry with Ericsson’s 5g Radio and the superior software, which permits the fast upload above 200 Mbps and then download the speeds that is above 1Gbps to assist the large amount of data transfers. 

North America held dominant position in the Global telecom operations management Market in 2021, accounting for 29% share in terms of volume.

Figure 2: Global Telecom Operations Management Market Share (%), By Region, 2021

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Market Drivers:

Driver 1:

The increasing need for low cost data and voice services is expected to boost the growth of the global telecom operations management market. For instance, as per Global Mobile Suppliers Association’ data there were 253 operators investing in VoLTE in 113 countries. It included 184 operators with commercially launched VoLTE-HD voice service in 87 countries.

Driver 2:

Growing number of services such as cloud, Machine to Machine transaction, and mobile money are anticipated to fuel the growth of global telecom operations management market. As per Eurostat, around 41% of the European enterprises are using cloud computing services.

Market Restraint:

Restraint 1:

Where the operational costs and the complexity is anticipated fuel the growth of the market. Factors such as lack of efficient system integrators is projected to hinder the growth of the global telecom operations management market.

Restraint 2:

System integrators are needed to ensure smooth network migration for telecom companies. The system integration process is highly costly and time-consuming. This factor is expected to hamper the growth of global telecom operation management market.

Market Opportunities:

Opportunity 1:

The rising number of mobile internet users is driving communication service providers to provide advanced and innovative solutions. This is combined with the escalating demand for low-cost data and voice services. It is offering lucrative opportunities for investors in the growth of global telecom operation management market.   

Opportunity 2:

The rising adoption of telecom operations management on account of the improving infrastructure development of 5G networks is positively influencing the market across the globe. This in turn is expected to boost the growth of the global telecom operations management market.

Market Key Takeaways/Trends:

Trend 1:

The increasing digitization of the telecommunication industry with the help of high-performing cloud platforms to engage their customers through data-driven experiences is expected to fuel the growth of the global telecom management market. Further, improved operational efficiencies across core telecom systems is propelling the growth of the market.

Trend 2:

Enhancement in new technologies, such as next-generation operations support systems, business support systems, service delivery platforms, and over-the-top (OTT) platforms, is propelling the growth of the market. Further, the growing need of telecom companies to effectively address customer requirements in a highly competitive environment is expected to boost the growth of global telecom operations management market.

Competitive Landscape:

Major key players operating the global telecom operations management market are IBM Corporation, Hewlett Packard Enterprise Development LP, Telefonaktiebolaget LM Ericsson, Netcracker Technology Corp, Accenture PLC, Oracle Corporation., TATA Consultancy Services Limited, Amdocs Inc., NEC Corporation, ZTE Corporation, Nokia Corporation, Comarch SA, SAP SE, ServiceNow Inc. and Cisco Systems Inc.