The increase in usage of smartphones has created a booming smartphone repair industry. Rising popularity of fragile smartphones that comes with larger display screens, has boosted demand for aftermarket services. As dependence on smartphones increases, the market for repair services is expected to grow at a faster rate. Lower prices of repair devices and increase in demand for refurbish smartphones are some of the factors boosting demand for smartphone aftermarket services. The growth in smartphone aftermarket is also affected by rising internet penetration and having access to information about the latest technological advancements.
Refurbish mobile phones is also expected to drive the growth of smartphone aftermarket. These phones usually have minor defects and sold at lower prices. Several wholesalers are selling their electronic products at low cost, with after sale services and decent warranty periods.
Market- Trends
However, consumers tend to replace cellphones rather than repairing their mobile devices due to rapid advancement in technology and falling prices of smartphones. Falling prices have supported demand for new smartphones. An expected rise in consumer income over the next five years will encourage consumers to replace their smartphones rather than repair it.
Also, consumers have preconceived notions about the quality of refurbished products and avoid purchasing these smartphones.
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