SMART HOSPITALITY MANAGEMENT MARKET ANALYSIS
Regional Analysis of Smart Hospitality Management Market
On the basis of region, the global smart hospitality management market is segmented into North America, Europe, Latin America, Asia Pacific, and Middle East and Africa. In 2018, North America region accounted for the largest share in the smart hospitality management market and is expected to hold a dominant position in the market over the forecast period.
Major hotels in countries such as the U.S. and Canada have already implemented smart hospitality management systems to improve guest engagement. Moreover, increasing adoption of smart technologies such as automation, artificial intelligence, and others by major hotel operators in this region is fuelling growth of the smart hospitality management market in North America. For instance, in 2018, the Marriott International Group started providing amazon’s Alexa for hospitality solutions for their customers in their selected hotels. With the use of amazon’s Alexa, guests in hotel can play music, order food, control in-room temperature or lighting, call, and even check-out with their voice command.
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