North America Healthcare Virtual Assistants Market, By Products (Smart Speakers and Chatbots), By User Interface (Voice-based Interaction, Text-based Interaction, and Text-to-Speech), By End User (Healthcare Providers, Healthcare Payers, Patients, and Others)

Published In : Nov 2024

Code : CMI5071

Pages :172

Formats :

Excel and PDF

Industry : Healthcare IT

Key Developments

On July 12, 2024, Empara, a healthcare technology firm, announced the launch of an AI-driven virtual assistant aimed at simplifying the navigation of benefits for users of its digital health platform. This new feature is part of Empara's Health Engagement Platform, which is designed to enhance the next generation of self-funded health plans and support the partners involved in delivering these services.
On March 22, 2024, Nextech, a healthcare technology company, announced the introduction of its AI Assistant, AI Scribe, and AI Support, which are designed to enhance operational efficiency as well as the clinical and patient experience. The AI Virtual Assistant can automate up to 85% of routine interactions, handling tasks such as patient inquiries, scheduling, and frequently asked questions.
In April 2023, TeleVox, a leading provider of omnichannel digital patient technology, announced the launch of Iris, an AI-enabled omnichannel conversational virtual assistant tailored for healthcare providers. Iris is the latest enhancement to the company's comprehensive digital patient engagement platform, HouseCalls Pro. This advanced AI-driven virtual agent is accessible through web, voice, and SMS interactions, seamlessly integrated into the patient engagement workflows of HouseCalls Pro.