MANAGED APPLICATION SERVICES MARKET ANALYSIS

Key Developments

• In May 2022, Microsoft introduced a new service called Microsoft Security Experts, offering organizations support from external security professionals who specialize in threat hunting and managed detection and response. This service allows businesses to enhance their on-site security teams with assistance from off-site Microsoft experts.
• In February 2022, IBM joined forces with SAP to offer technology and consulting services aimed at helping clients adopt a hybrid cloud strategy and transfer important workloads from SAP solutions to the cloud. As part of the RISE with SAP offering, IBM is the initial partner to provide cloud infrastructure and technical managed services.
• In June 2022, AWS Managed Services (AMS) introduced Accelerate, a new cloud operations service that helps customers improve their operations regardless of their stage in the cloud journey. Accelerate supports any workload on Amazon Web Services (AWS) and provides full access to all AWS services. It utilizes AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services are cost-effective compared to other options and can be seamlessly integrated into existing enterprise processes. Customers can become production-ready in a matter of days with support available 24/7 from a team of cloud experts who bring AWS best practices and extensive experience.
• In February 2022, IBM launched "Let's create," a new integrated global platform reflecting the company's vision, strategy, and purpose. It emphasizes IBM's dedication to innovation and collaboration to deliver lasting value to clients and partners while addressing their most critical business challenges. "Let's create" invites IBM's clients and partners to work together on data-driven solutions that automate, modernize, secure, and transform organizations worldwide, leveraging IBM's hybrid cloud and artificial intelligence (AI) technology, as well as consulting expertise.