Global life sciences BPO market is estimated to be valued at USD 408.1 Bn in 2024 and is expected to reach USD 972.2 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 13.2% from 2024 to 2031.
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Global life sciences BPO market growth is driven by increasing research and development expenditure globally and rising reliance on outsourcing of non-core functions by pharmaceutical and biotech companies. Growing awareness for cost control alongside focus on expansion of manufacturing capabilities and services has encouraged market players to outsource business processes to third-party life sciences BPO providers. Furthermore, life sciences BPO’s bring opportunities to leverage location and technology advantages from their global network to increase efficiencies and optimize costs. This helps research organizations to focus more on their core functions and pipelines.
Rising Cost of Clinical Trials
With rising R&D spending in the pharmaceutical and biotech industry, the costs associated with clinical drug trials have also exponentially increased. Clinical trials have become lengthy and complex procedures involving thousands of patients enrolled across hundreds of sites worldwide. The management of these large-scale clinical operations requires specialized skills and expertise that many biopharma companies lack in-house. Outsourcing non-core functions like patient recruitment and retention, site management, laboratory sample testing, and clinical data management to specialist BPO providers has become increasingly attractive as it allows biopharma companies to focus on their core drug development work. By outsourcing clinical trial processes, biopharma sponsors can achieve significant cost savings estimated to be around 30-50% compared to doing trials in-house. This leads to increased adoption of life sciences BPO services.
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Regulatory Compliance and Data Security
Regulators across the world are placing greater scrutiny on clinical trial conduct and are imposing stricter rules for data privacy, integrity, and security. From the FDA to the EMA to Japan's PMDA, regulators are ramping up GXP inspections and enforcing heavy penalties for non-compliance issues. The regulatory landscape in life sciences has become highly complex with a plethora of global guidelines and directives that sponsors must adhere. Ensuring full compliance and maintaining customizable systems for safety reporting, document control, and auditing is challenging for most biopharma companies. By leveraging BPO providers that have extensive regulatory expertise and technology-enabled platforms, sponsors can address compliance in a more efficient, low risk manner. Furthermore, using specialist third-party administrators allows life sciences companies to focus on their core research while ensuring patient privacy and data security is handled by partners with world-class infrastructure.
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