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North America has established itself as the dominant region in the global IT robotic automation market. The region is expected to hold 39.5% of the market share in 2024. Major IT companies from the U.S. such as IBM, Microsoft and Amazon have invested heavily in developing new solutions and platforms that leverage artificial intelligence and robotic process automation. This has provided local companies across industries access to cutting-edge automation technologies. The region is also home to many large enterprises who are at the forefront of adopting robotic automation at scale to streamline business operations. This growing demand has attracted major global RPA vendors to focus on the North American market by establishing research centers and partnerships with local technology providers. The availability of technical skills and presence of supportive infrastructure has further consolidated North America's leadership position.
Asia Pacific has emerged as the fastest growing regional market for IT robotic automation. Several factors are contributing to this rapid growth. Countries like India, China, Japan and South Korea have sizable business process outsourcing industries that rely on automation to improve productivity and reduce costs. Local technology giants including Rakuten, Tencent and SoftBank are investing strategically in automation startups and launched their own RPA products tailored for domestic as well as international clients. The strong government support through initiatives focused on digitization, smart manufacturing and Industry 4.0 is encouraging wider adoption of robotic automation across industries in Asia. Meanwhile, enterprises based in other developing Asian economies are displaying high enthusiasm in leveraging automation as part of their digital transformation journeys to enhance competitive edge. While pricing may be higher than alternatives, Asia Pacific is a crucial market given the growing prominence of its outsourcing industries and manufacturing sectors. This makes the region an attractive market for global as well as regional RPA suppliers.
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