Global Healthcare Chatbots Market: Regional Insights
Based on geography, the global healthcare chatbots market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa.
Among regions, North America is expected to gain highest share in the market during the forecast period due to the rise in internet connectivity, rise in smartphone penetration, increasing adoption of smart devices, and the outbreak of COVID-19 in this region For instance, in December 2022, Google and DeepMind announced the launch of MedPaLM, an open-sourced large language model that exclusively addresses medical queries. The chatbot combines a new dataset, HealthSearchQA, which consists of 3,375 frequently asked questions by healthcare consumers with existing clinical datasets to address inquiries from medical and non-medical professionals.
Europe and Asia Pacific are also expected to witness significant growth in the global healthcare chatbots market due to the rise in healthcare digitalization, increasing adoption of smart devices, increasing number of Internet and smartphone users, and outbreak of COVID-19 in these regions. For instance, in February 2023, YugasaBot joins the healthcare pilot DIISHA (Digital Innovations Interventions for Sustainable Healthtech Action) to empower ASHA workers with an AI-enabled chatbot to answer their queries about health policies for their respective village residents. ASHAs would be able to ask their queries 24*7 in the language of their choice.
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