HEALTHCARE CHATBOTS MARKET ANALYSIS

Market News

Global Healthcare Chatbots Market: Key Developments

In November 2022, Health Tap announced to launch of Eval360, an innovative product for health plans that enables HealthTap’s doctors to conduct comprehensive virtual medical evaluations and easily share valuable health data back with those partner plans by providing a 360-degree view of a member’s health status.

In September 2022, Babylon and Bupa announced today that they had extended their partnership agreement for three years to deliver digital health services to USD 2.3 million Bupa UK health insurance customers, where Babylon provides digital services within Bupa, including Symptom Checker, 24/7 virtual consultations and My Health.

In July 2022, Tata Consultancy Services (TCS) and Walton Centre NHS Foundation Trust teamed up to develop digital solutions to help increase specialists' productivity and reduce patient waiting times. TCS also planned to develop an innovative artificial intelligence-based chatbot, which could transform the way headache patients are diagnosed and treated.

In May 2022, Glenmark Pharmaceuticals announced the launch of a WhatsApp-based chatbot to help patients suffering from fungal infections adhere to the recommended treatment duration. The company developed the digital patient education tool 'Hello Skin' in collaboration with the Indian Association of Dermatologists, Venereologists, and Leprologists (IADVL).

In March 2022, Ivy.ai, a sophisticated AI chatbot and live chat platform, launched Genie, a self-building chatbot technology that allows organizations to build pre-trained, conversational chatbots that can understand unique content in just minutes.