HEALTHCARE BPO MARKET ANALYSIS

Leading Companies

Global Healthcare BPO Market: Key Developments

In October 2022, Performant Healthcare Solutions and Priority Health collaborated to provide a customized, end-to-end solution focused on all aspects of payment integrity.

In September 2022, Surgical Solutions signed an agreement for outsourced surgical services with Conductiv. The new agreement allows Conductiv members to take advantage of pricing and terms as set forth in the Conductiv Agreement for integrated, on-site surgical support.

In October 2021, Competition Commission of India (CCI) approved the acquisition of worldwide healthcare BPO services business of Hinduja Global Solutions by Betaine B.V. The transaction will involve the acquisition of worldwide healthcare BPO services of Hinduja Global Solutions, along with certain assets, contracts, and employees by Betaine.

In February 2021, Annexus Health announced the launch of Adparo, a suite of financial assistance cycle management (FACM) outsourcing services to meet a range of provider needs.

Global Healthcare BPO Market: Key Companies Insights

The global healthcare BPO market is highly competitive. This is attributed to the growing trend of outsourcing in the healthcare industry, as a result, players in the market are focusing on launching novel products in the market.

Some of the key players in the global healthcare BPO market are Parexel International, IQVIA, IBM Corporation, Genpact Limited, Cognizant, Capgemini, Accenture, Sutherland Healthcare Solutions, GeBBs Healthcare Solutions, and UnitedHealth Group Incorporated, among others.