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Growing demand for human-machine interaction technology
With the proliferation of intelligent personal assistants, AI chatbots, virtual agents, and related conversational platforms, the ability to understand human emotions, intent and mitigate frustrations has become increasingly important. These systems are designed to interact with humans on a daily basis through natural language and in many cases are personal to individual users. For the interactions to be meaningful and provide a good user experience over the long run, such platforms need to comprehend user's emotional and mental state. Advanced emotion detection allows the systems to have empathetic conversations by recognizing sadness, irritation, etc. and responding accordingly. Several industries have also started utilizing these technologies for applications like emotionally intelligent tutoring, AI recruiting, sentiment analysis of customer feedback and optimizing customer service. With the growing role of AI-powered digital interfaces in work and personal lives, the need to build trust and comfort in human-machine interactions continues growing. This expanding scope of implementation for emotion AI technologies across sectors is a major driver propelling the emotion detection and recognition market forward.
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