DEPOT REPAIR SERVICE MARKET ANALYSIS

Depot Repair Service Market, By Repair Type (Electronics Repair, IT Equipment Repair, Consumer Appliance Repair, Industrial Equipment Repair, Medical Equipment Repair, Automotive Equipment Repair, Others), By Service Level (Standard Repair Services, Expedited Repair Services), By Equipment Type (Computers and Laptops, Smartphones and Tablets, Printers and Scanners, Home Appliances, Industrial Machinery, Medical Devices, Automotive Components, Others), By Industry (Information Technology, Electronics, Healthcare, Automotive, Manufacturing, Retail, Others), By Repair Location (On-site Repair Services, Off-site/Depot Repair Services), By Service Provider (Original Equipment Manufacturer (OEM), Third-Party Service Providers, Independent Repair Shops), By Warranty Coverage (In-Warranty Repair Services, Out-of-Warranty Repair Services), By Component Level (Circuit Board Repair, Power Supply Repair, Display Repair, Chipset Repair, Other Component-level Repairs), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East & Africa)

Recent Developments

New product launches

Fixit Pro Hub: In 2022, iFixit, a well-known repair resource and tool provider, launched the iFixit Pro Hub. The Pro Hub is a comprehensive platform designed for repair professionals and businesses offering Depot Repair Services. It provides access to repair manuals, tools, parts, and community support to enhance repair capabilities and efficiency.
Apple Independent Repair Provider Program Expansion: In 2021, Apple, an American multinational technology company headquartered in Cupertino, California, expanded its Independent Repair Provider Program, allowing more businesses to join and offer authorized repairs for Apple products. This program enables independent repair shops to access genuine Apple parts, tools, and resources to provide depot repair services for Apple devices.
Samsung Electronics Expands the Self-Repair Programme to the United Kingdom: On June 19, 2023, Samsung Electronics Co., Ltd., a South Korean multinational major appliance and consumer electronics corporation headquartered in Yeongtong-gu, Suwon, South Korea, introduced its Self-Repair program in the United Kingdom, extending the initiative that was recently launched in South Korea.

Acquisition and partnerships

Assurant Expands On-Demand Mobile Device Repair with Acquisition of Fixt: On August 17, 2020, Assurant, a prominent global provider of solutions for lifestyle and housing aimed at supporting, safeguarding, and connecting significant consumer acquisitions, disclosed its acquisition of Fixt, a prominent provider of mobile device support and repair services on demand.
HP Inc. Completes Acquisition of Poly: On August 29, 2022, HP Inc. announced the completion of its acquisition of Poly, a leading global provider of workplace collaboration solutions. The deal is expected to accelerate HP’s strategy to create a more growth-oriented portfolio, further strengthen its industry opportunity in hybrid work solutions, and position the combined organization for long-term sustainable growth and value creation.