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CUSTOMER EXPERIENCE MANAGEMENT MARKET ANALYSIS

Customer Experience Management Market, By Component (Solutions, Services (Professional Services, Managed Services)), By Deployment (Cloud, On-premise), By Organization Size (SMEs, Large Enterprises), By Touch point (Telephone, Email, Web, Social Media, and Other Touch points), By Application (BFSI, Retail, IT and Telecommunications, Healthcare, Manufacturing, Government, Travel and Transportation, and Other Applications), and By Geography (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa)

Leading Companies

Companies covered:

MaritzCX Research LLC (Inmoment LLC), Adobe Inc., Medallia Inc., Oracle Corporation, Clarabridge, SAP SE, Sitecore, IBM Corporation, Zendesk, Avaya Inc., Open Text Corporation, Verint Systems Inc., and Tech Mahindra

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