Regional Analysis of Global Computer Telephony Integration Software Market
On the basis of region, the global computer telephony integration software market is segmented into North America, Europe, Latin America, Asia Pacific, Middle East, and Africa.
North America region is estimated to hold a dominant position in the global computer telephony integration software market in 2019, and is projected to retain its dominance throughout the forecast period. This is owing to a large number of call centers in North America region, specifically the U.S. For instance, according to Coherent Market Insights, there are more than 7000 call centers across the U.S. which employ around 3.3 million to 3.4 million workers. As a result, North America is expected to hold the dominant position in the global computer telephony integration software market followed by Europe and Asia Pacific respectively.
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