COMMUNICATION PLATFORM-AS-A-SERVICE (CPAAS) MARKET ANALYSIS
Global Communication Platform- As-A-Service (CPaaS) Market: Key Developments
In July 2021, Twilio Inc., a leading cloud communication platform successfully completed acquisition of Zipwip, a trusted partner for carriers and a providing toll-free messaging in the U.S. The acquisition valued at nearly US$ 850 million and under this acquisition, Zipwhip will be operating as a part of Communication Platform Unit of Twilio.
In April 2021, Vonage Holdings Corp, released a novel visual engagement, omnichannel features, and AI for its Vonage Contact Center (VCC) solution.
In December 2020, Messagebird BV, announced the acquisition of Pusher, a London-based real-time web technologies company. The Pusher product will be helping to bridge a gap in communication platform of MessageBird, which is known to be stronger SMS and messaging-first channels platform.
In August 2020, Plivo Inc., announced the launch of Automatic Speech Recognition with GetInput XML, for configuring engaging, voice-driven experience on Plivo.
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