COMMUNICATION PLATFORM-AS-A-SERVICE (CPAAS) MARKET ANALYSIS

Communication Platform-As-A-Service (CPaaS) Market, By End User Vertical (IT and Telecom, BFSI, Retail and E-commerce, Healthcare, and Other End user Verticals), By Region (North America, Latin America, Europe, Asia Pacific, and Middle East & Africa) - Size, Share, Outlook, and Opportunity Analysis, 2022 - 2030

Published In : Jan 2023
Code : CMI5495
Pages :163
Formats :
Excel and PDF
Industry : Information and Communication Technology

Market News

Global Communication Platform- As-A-Service (CPaaS) Market: Key Developments

In July 2021, Twilio Inc., a leading cloud communication platform successfully completed acquisition of Zipwip, a trusted partner for carriers and a providing toll-free messaging in the U.S. The acquisition valued at nearly US$ 850 million and under this acquisition, Zipwhip will be operating as a part of Communication Platform Unit of Twilio.

In April 2021, Vonage Holdings Corp, released a novel visual engagement, omnichannel features, and AI for its Vonage Contact Center (VCC) solution.

In December 2020, Messagebird BV, announced the acquisition of Pusher, a London-based real-time web technologies company. The Pusher product will be helping to bridge a gap in communication platform of MessageBird, which is known to be stronger SMS and messaging-first channels platform.

In August 2020, Plivo Inc., announced the launch of Automatic Speech Recognition with GetInput XML, for configuring engaging, voice-driven experience on Plivo.