BUSINESS PROCESS OUTSOURCING MARKET ANALYSIS

Regional Analysis

Global Business Process Outsourcing Market: Regional Insights

North America is projected to show major growth in the global business process outsourcing market over the forecast period. This is attributed to growing demand for business process outsourcing service from technology giants across the region. Moreover, the region is also witnessing need for customization of service offerings to cater the individual needs, and high demand for cloud computing. These factors are further expected to accelerate growth of the market across the region.

Asia Pacific is anticipated to exhibit strong growth in the global business process outsourcing market during the forecast period, owing to increasing demand for skilled professionals, major investments by key vendors such as Infosys, Wipro, Accenture, and others in digitization. For instance, in December 2020, HCL Technologies Limited expanded its business to Vietnam, which will allow the company to hire highly trained experts and offer improved IT solutions in the country.

• North America: U.S. and Canada
• Europe: Germany, U.K., Spain, France, Italy, Russia, and Rest of Europe
• Asia Pacific: China, India, Japan, Australia, South Korea, ASEAN, and Rest of Asia Pacific
• Latin America: Brazil, Argentina, Mexico, and Rest of Latin America 
• Middle East & Africa: GCC Countries, Israel, South Africa, North Africa, and Central Africa