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North America has dominated the global ATM managed services market. The region is expected to hold 37.1% of the market share in 2024 owing to strong a presence of major banking institutions and ATM managed services providers in the region. Countries like the U.S. and Canada have widespread ATM infrastructure and banking networks. Leading U.S banks have been early adopters of outsourcing non-core functions like ATM maintenance and monitoring. This has driven major ATM managed service providers to set up their regional headquarters and development centers in North America to cater to prominent client demand. Additionally, high per capita disposable incomes and bank penetration rates have supported regular ATM infrastructure upgrades and enhancements through managed service contracts.
A key factor behind Asia Pacific emerging as the fastest growing regional market for ATM managed services is the region's rising economic growth and development of the banking industry across many nations. While Western markets saturate, developing Asian countries continue investing in ATM infrastructure to meet the needs of an expanding middle class and growing number of bank accounts. For example, in India after demonetization the government pushed for rapid digitalization which lead to huge increase in number of ATMs across urban and rural areas. This has spurred significant growth opportunities for service providers helping banking institutions remotely manage new fleets of ATMs. Many global as well as regional players are focused on gaining ground in Asia to capitalize on the region's high growth potential through partnerships with leading banks and niche acquisitions.
Apart from India, other nations such as China, Indonesia, Vietnam and the Philippines are witnessing economic liberalization supporting strong annual rises in the number of ATMs. A combination of financial inclusion initiatives by governments and shifting consumer preference towards digital and cashless transactions are likely to sustain Asia Pacific's ascendancy as the hotspot for ATM managed services over the coming years.
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