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WORKFORCE MANAGEMENT MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (155)

Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services), By Application (Workforce Analytics, Workforce Scheduling, Time and Attendance Management, and Others), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)

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The global workforce management market is estimated to be valued at USD 11.11 Bn in 2024 and is expected to reach USD 13.92 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 3.3% from 2024 to 2031.

The workforce management market has witnessed significant growth in the recent years owing to growing digitization of various businesses and the need for efficient workforce scheduling and optimization. Workforce management involves planning, forecasting, scheduling, tracking, and optimizing the work done by employees across an organization. It helps businesses in increasing productivity, reducing labor costs and improving customer experience. With increasing complexity in business operations and evolving workforce expectations, businesses are looking at advanced workforce management tools and solutions to centrally manage their dynamic workforce. This is expected to drive the demand for workforce management systems in the coming years.

Market Dynamics

The global workforce management market is driven by the need for optimized scheduling of human resources and the demand for improved operational efficiency. Majority of businesses now operate on a 24/7 basis with complex scheduling needs. This has increased the demand for automated workforce management tools that can centrally manage employee shifts, holidays, vacations, and other leave requests. They help in ensuring sufficient staffing for smooth operations. Moreover, the capabilities of workforce analytics solutions allow businesses to match employee skills with task requirements, forecast labor demand, and right size headcount according to business needs. However, high initial investment and integration costs associated with deploying workforce management systems are expected to restrain market growth. On the positive side, the growing adoption of cloud-based workforce management solutions owing to their cost benefits and capability to be accessed from anywhere is expected to create new opportunities in the market.

Key Features of the Study:

- This report provides in-depth analysis of the global workforce management market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024–2031), considering 2023 as the base year

- It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market

- This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players

- It profiles key players in the global workforce management market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies

- Key companies covered as a part of this study include Kronos, Inc., Oracle Corporation, SAP SE, Automatic Data Processing, Inc.,Workday, Inc. WorkForce Software, LLC., Ultimate Software, Cornerstone OnDemand, Inc. IBM Corporation, Verint, Infor, and NetSuite, Inc.

- Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics

- The global workforce management market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts

- Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global workforce management market

Market Segmentation

  • By Deployment Insights (Revenue, USD Bn, 2019 - 2031)
    • On-Premise
    • Cloud
  • By End User Insights (Revenue, USD Bn, 2019 - 2031)
    • BFSI
    • Media and Entertainment
    • Retail and E-commerce
    • IT and Telecom
    • Government
    • Healthcare
    • Transportation and Logistics
    • Others
  • By Component Insights (Revenue, USD Bn, 2019 - 2031)
    • Software
    • Services
  • By Application Insights (Revenue, USD Bn, 2019 - 2031)
    • Workforce Analytics
    • Workforce Scheduling
    • Time and Attendance Management
    • Others
  • Regional Insights (Revenue, USD Bn, 2019 - 2031)
    • North America
      • U.S.
      • Canada
    • Latin America
      • Brazil
      • Argentina
      • Mexico
      • Rest of Latin America
    • Europe
      • Germany
      • U.K.
      • Spain
      • France
      • Italy
      • Russia
      • Rest of Europe
    • Asia Pacific
      • China
      • India
      • Japan
      • Australia
      • South Korea
      • ASEAN
      • Rest of Asia Pacific
    • Middle East
      • GCC Countries
      • Israel
      • Rest of Middle East
    • Africa
      • South Africa
      • North Africa
      • Central Africa
  • Key Players Insights
    • Kronos, Inc.
    • Oracle Corporation
    • SAP SE
    • Automatic Data Processing, Inc.                    
    • Workday, Inc.
    • WorkForce Software, LLC.
    • Ultimate Software
    • Cornerstone OnDemand, Inc.
    • IBM Corporation
    • Verint
    • Infor
    • NetSuite, Inc. 

Table of Contents

  1. Research Objectives and Assumptions
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Workforce Management Market, By Deployment
      • Workforce Management Market, By End User
      • Workforce Management Market, By Component
      • Workforce Management Market, By Application
      • Workforce Management Market, By Region
  3. Market Dynamics, Regulations, And Trends Analysis
    • Market Dynamics
    • Impact Analysis
    • Key Highlights
    • Regulatory Scenario
    • Product Launches/Approvals
    • PEST Analysis
    • PORTER’s Analysis
    • Merger and Acquisition Scenario
    • Industry Trends
  4. Workforce Management Market, By Deployment, 2019-2031, (USD Bn)
    • Introduction
      • Market Share Analysis, 2024 and 2031 (%)
      • Y-o-Y Growth Analysis, 2020 - 2031
      • Segment Trends
    • On-Premise
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Cloud
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
  5. Workforce Management Market, By End User, 2019-2031, (USD Bn)
    • Introduction
      • Market Share Analysis, 2024 and 2031 (%)
      • Y-o-Y Growth Analysis, 2020 - 2031
      • Segment Trends
    • BFSI
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Media and Entertainment
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Retail and E-commerce
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • IT and Telecom
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Government
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Healthcare
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Transportation and Logistics
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Others
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
  6. Workforce Management Market, By Component, 2019-2031, (USD Bn)
    • Introduction
      • Market Share Analysis, 2024 and 2031 (%)
      • Y-o-Y Growth Analysis, 2020 - 2031
      • Segment Trends
    • Software
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Services
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
  7. Workforce Management Market, By Application, 2019-2031, (USD Bn)
    • Introduction
      • Market Share Analysis, 2024 and 2031 (%)
      • Y-o-Y Growth Analysis, 2020 - 2031
      • Segment Trends
    • Workforce Analytics
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Workforce Scheduling
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Time and Attendance Management
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
    • Others
      • Introduction
      • Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
  8. Global Workforce Management Market, By Region, 2019 - 2031, Value (USD Bn)
    • Introduction
      • Market Share (%) Analysis, 2024,2027 & 2031, Value (USD Bn)
      • Market Y-o-Y Growth Analysis (%), 2020 - 2031, Value (USD Bn)
      • Regional Trends
    • North America
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
        • U.S.
        • Canada
    • Latin America
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
        • Brazil
        • Argentina
        • Mexico
        • Rest of Latin America
    • Europe
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
        • Germany
        • U.K.
        • Spain
        • France
        • Italy
        • Russia
        • Rest of Europe
    • Asia Pacific
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • ASEAN
        • Rest of Asia Pacific
    • Middle East
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
        • GCC Countries
        • Israel
        • Rest of Middle East
    • Africa
      • Introduction
      • Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
      • Market Size and Forecast, By Country/Region, 2019 - 2031, Value (USD Bn)
        • South Africa
        • North Africa
        • Central Africa
  9. Competitive Landscape
    • Kronos, Inc.
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Oracle Corporation
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • SAP SE
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Automatic Data Processing, Inc.                    
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Workday, Inc.
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • WorkForce Software, LLC.
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Ultimate Software
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Cornerstone OnDemand, Inc.
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • IBM Corporation
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Verint
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • Infor
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
    • NetSuite, Inc. 
      • Company Highlights
      • Product Portfolio
      • Key Developments
      • Financial Performance
      • Strategies
  10. Analyst Recommendations
    • Wheel of Fortune
    • Analyst View
    • Coherent Opportunity Map
  11. References and Research Methodology
    • References
    • Research Methodology
    • About us

*Browse 32 market data tables and 28 figures on 'Workforce Management Market' - Global forecast to 2031

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