A chatbot is an automated tool designed to simulate an intelligent conversation with human users. Healthcare chatbots are AI-enabled tool or solution that helps healthcare providers, patients, and insurance companies easily connect with each other. Chatbots provide accurate information and a better experience for patients, and the goal of a chatbot is to assist 24/7.

Market Dynamics:

Rise in patient pool, increasing adoption or use of healthcare chatbots, increasing Internet access and increase in smartphone penetration, outbreak of COVID-19 (pandemic), increasing awareness among people, and rise in focus on providing better healthcare are major factors expected to drive growth of the global healthcare chatbots market over the forecast period.

For instance, in February 2023, YugasaBot joins the healthcare pilot DIISHA (Digital Innovations Interventions for Sustainable Healthtech Action) to empower ASHA workers with an AI-enabled chatbot to answer their queries about health policies for their respective village residents. ASHAs would be able to ask their queries 24*7 in the language of their choice.

Moreover, in May 2021, Sapio Analytics and Government of India announced the launch of the SUTRA smart chatbot that helps people with COVID-19 in locating nearby verified plasma donors and healthcare centers. A chatbot is made for people from small towns and those without access to digital platforms and networks.

Key features of the study:

• This report provides in-depth analysis of the global healthcare chatbots market, and provides market size (US$ Million) and compound annual growth rate (CAGR %) for the forecast period (2023–2030), considering 2022 as the base year.
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
• It profiles key players in the global healthcare chatbots market based on the following parameters such as company highlights, products portfolio, key highlights, financial performance, and strategies.
• Key companies covered as a part of this study include ADA Digital Health Ltd., Buoy Health, Inc., Gyant.com, Inc., Infermedica, Microsoft, and Babylon Healthcare Service Limited, among others.
• Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
• The global healthcare chatbots market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
• Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global healthcare chatbots market.

Detailed Segmentation:

• Global Healthcare Chatbots Market, By Application:
  • Symptoms Check
  • Medical and Drug Information Assistance
  • Appointment Scheduling and Monitoring
  • Other Applications
• Global Healthcare Chatbots Market, By End User:
  • Healthcare Providers
  • Healthcare Payers
  • Patients
  • Other End Users
• Global Healthcare Chatbots Market, By Deployment:
  • Cloud-based
  • On-premise
• Global Healthcare Chatbots Market, By Geography:
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa
• Company Profiles:
  • ADA Digital Health Ltd.
  • Buoy Health, Inc.
  • com, Inc.
  • Infermedica
  • Microsoft
  • Babylon Healthcare Service Limited