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WORKFORCE MANAGEMENT MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (155)

Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services), By Application (Workforce Analytics, Workforce Scheduling, Time and Attendance Management, and Others), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)

Key Takeaways from Analyst

The workforce management market is highly influenced by the rising demand for streamlined scheduling and time and attendance tracking solutions across various industries. Increased globalization and mobility trends have made managing distributed and remote workforces more complex, driving the need for advanced workforce management systems. Additional drivers include the growing adoption of cloud-based technologies and work from home arrangements adopted amid the pandemic.

North America currently dominates the market owing to high technology adoption rates and presence of global providers. However, Asia Pacific is expected to offer lucrative opportunities in coming years supported by growth in industries like IT/ITeS, manufacturing and retail in countries like India and China. The rising need to improve productivity and optimize labor costs will propel demand.

While increasing subscription and licensing-based pricing models pose a restraint, opportunities lie in integrating advanced technologies like AI, IoT, and analytics into WFM platforms. This helps generate real-time insights, automate routine tasks and improve decision making. Adoption is also expected to rise in small and medium enterprises to streamline operations and gain visibility into employee performance.

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