VIRTUAL SHOPPING ASSISTANT MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2023 - 2030)

Virtual Shopping Assistant Market, By Interaction Mode (Chatbots, Messengers, Websites, Mobile Apps, Voice Assistants, Avatars, Others), By Platform (Mobile, Desktop, Smart Speakers, Smart TVs, Wearable’s, Others), By Technology (NLP, ML, Computer Vision, Predictive Analytics, Biometrics, Others), By Industry Vertical (Retail & eCommerce, Healthcare, BFSI, Travel & Hospitality, Automotive, Media & Entertainment, Others), By Application (Customer Support, Personal Assistant, Data Privacy, Workflow Automation, Content Curation, Campaign Management, Others), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East & Africa)

Recent Developments

Key Development

In March 2022,AI utilizes a state-of-the-art 30 billion-parameter large language model (LLM) and Generative AI engine in the contact center industry launched Assist CX, an AI-powered virtual assistant for customer support teams. It provides real-time coaching and feedback to agents during calls.
In January 2022, SoundHound AI, Inc., established in 2005, specializes in the development of technologies for audio and speech recognition. The company's expertise encompasses speech recognition, natural language comprehension, sound recognition, and search capabilities, introduced Voice AI Assistant for Retailers to deliver hyper-personalized shopping experiences. It leverages conversational AI and product search.

Key Strategic Initiatives

In October 2022, Yellow Messenger Yellow.ai, formerly known as With its headquarters located in San Mateo, California, Yellow Messenger is an enterprise conversational AI platform that was established in 2016. Using its voice and chat capabilities, the artificial intelligence platform powers conversational experiences on Shopify stores for both employees and customers. Shopify Inc. is a multinational Canadian e-commerce company with its headquarters located in Ottawa, Ontario.