OPEN SOURCE CRM SOFTWARE MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2023 - 2030)

Open Source CRM Software Market, By Type (Operational CRM, Analytical CRM, Collaborative CRM, and Other types), By Deployment Mode (On-premises, Cloud-based, and Hybrid), By Organization Size (Large Enterprises and Small & Medium Enterprises), By End-user Industry (BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing, Government & Education, and Others), By Application (Marketing, Sales, Customer service and support, and Others), By Component (Software and Services), By Geography (North America, Europe, Asia Pacific, Latin America, Middle East and Africa)

Open Source CRM Software Market Regional Insights

North America is expected to be the largest market for open source CRM software during the forecast period, accounting for over 38.5% of the market share in 2023. The growth of the market in North America is attributed to the early adoption of advanced technologies and the presence of leading CRM vendors in the region.
Europe is expected to be the second-largest market for open source CRM software, accounting for over 28.2% of the market share in 2023. The growth is attributed to high focus on the digital transformation of business processes in the region.
Asia Pacific is expected to be the fastest-growing market for open source CRM software, growing at a CAGR of over 16.3% during the forecast period. The regional market growth is attributed to the rising adoption of CRM solutions by Small and Medium Enterprises (SMEs) and increasing IT spending in the region.

Figure 1. Global Open Source CRM Software Market Share (%), by Region, 2023