Market News
Recent Developments
New product launches
- In March 2022, Travis Kalanick’s CloudKitchens launched FoodStars, a new fast food delivery-only brand operating 200 ghost kitchens across the U.S. This expands CloudKitchens' portfolio into the value-meal category. FoodStars, a new fast food delivery-only brand operating 200 ghost kitchens across the U.S.
- In January 2021, Deliveroo launched Editions sites across the U.K., large delivery-only kitchen spaces housing multiple restaurant brands under one roof. This expands Deliveroo's ghost kitchen presence.
- Deliveroo is a British online food delivery company founded by Will Shu and Greg Orlowski in 2013 in London, England. It operates in several countries, including the United Kingdom, France, Belgium, Ireland, Italy, Singapore, Hong Kong, the United Arab Emirates, Kuwait, and Qatar. The company provides food delivery from a variety of local restaurants and also offers grocery delivery services. Deliveroo has a large network of riders who pick up and deliver orders to customers. The company has been expanding its services and partnerships, including initiatives in the corporate and advertising sectors.
- In June 2020, Uber Eats launched over 1,000 virtual kitchens in Europe, the Middle East and Africa to meet rising food delivery demand. This strengthens Uber Eats' delivery infrastructure.
- Uber Eats is an online food ordering and delivery platform launched by Uber in 2014.
- It operates in over 6,000 cities in 45 countries and offers a wide range of food options, including meals from various restaurants and grocery delivery services. For restaurants, Uber Eats provides a platform to reach more customers and increase their delivery business. Delivery drivers can also benefit from earning money by delivering food orders through the platform.
Acquisition and partnerships
- In April 2021, Flipdish partnered with Delivery Hero to integrate its online ordering system with Delivery Hero's platforms across Europe. This expands Flipdish's presence in Europe.
- Flipdish is an online ordering system for restaurants and takeaways that allows them to take orders directly from their own websites and apps, offer digital ordering from kiosks or phones, and grow their business.
- The company provides a range of services, including in-store ordering, loyalty and marketing tools, customer data and profiling, and integrated loyalty and retention campaigns . Flipdish is optimized to ensure a lightning-fast user experience, which converts first-time visitors to customers and keeps those customers coming back
- The company works with every one of its customers to deliver success, providing customer success and managed marketing teams to help customers innovate and excel.
- Flipdish serves independent restaurants in a world transformed by technology and has grown quickly to support its customers and their needs.
- Delivery Hero is a German multinational online food ordering and delivery company based in Berlin, Germany. The company operates in over 70 countries across four continents and offers a wide range of local brands that are united behind its shared mission to always deliver an amazing experience - fast, easy, and to the door.
- The company also operates 982 Dmarts (small warehouses located in strategically relevant locations for delivery) across the globe by the end of Q2 2023.
- In December 2023, Delivery Hero announced that it would close its global tech hubs in Turkey and Taiwan and adjust its workforce
- In March 2020, Travis Kalanick acquired U.K. cloud kitchen company FoodStars for $5 million to enter the European market. This supports CloudKitchen's European expansion.
- In January 2020, Kitopi acquired qkomm, a UAE-based last-mile delivery platform, to strengthen its delivery capabilities in the region.
- Kitopi was founded in Dubai, UAE, in January 2018, as a managed cloud kitchen platform.
- Kitopi leverages its proprietary in-house tech to cook multiple brands in one single kitchen, taking care of the end-to-end operations, and delivering directly to consumers. As part of its long term growth strategy, and because of the challenges faced by F&B businesses due to the pandemic, Kitopi began investing in these outlets. As a result, Kitopi has evolved to become a tech-powered multi-brand restaurant. Today our offerings encompasses both online and dine-in locations.
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