EMPLOYEE ADVOCACY TOOL MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2023 - 2030)
Employee Advocacy Tool Market, By Deployment Model (Cloud-based, On-premise, Hybrid), By Organization Size (Small & Medium Enterprises, Large Enterprises), By End-User (IT & Telecom, Retail & Consumer Goods, BFSI, Healthcare, Media & Entertainment, Others), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East & Africa)
The employee advocacy tool market size is expected to reach US$ 5 Billion by 2030, from US$ 1.2 Billion in 2023, at a CAGR of 22.6% during the forecast period. Employee advocacy tools are software platforms that empower employees to share company-approved content on their social networks. These tools help amplify brand messaging, increase content reach, improve employee engagement, and drive more traffic and leads. The key drivers of the market include the growing usage of social media, increasing digital marketing spends, and the need to improve employee engagement and brand building.
The employee advocacy tool market is segmented by deployment model, organization size, end user, and region. By deployment model, the market is segmented into cloud-based, on-premise, and hybrid The cloud-based segment is expected to hold the largest market share during the forecast period owing to the wide adoption of cloud-based solutions due to their flexibility, scalability, and cost-effectiveness.
Employee Advocacy Tool Market Regional Insights:
North America is expected to be the largest market for employee advocacy tool market during the forecast period, accounting for over 35% of the market share in 2023. The growth of the market in North America is attributed to the high social media penetration, presence of leading vendors, and increasing investment in digital marketing.
The Europe market is expected to be the second-largest market for employee advocacy tool market, accounting for over 26.7% of the market share in 2023. The growth of the market in is attributed to the rising adoption of advocacy tools among enterprises to engage employees.
The Asia Pacific market is expected to be the fastest-growing market for employee advocacy tool market, with a CAGR of over 16.2% during the forecast period. The growth of the market in Asia Pacific is attributed to the increasing number of social media users and rising adoption of cloud-based solutions.
Figure 1. Global Employee Advocacy Tool Market Share (%), by Region, 2023
The employee advocacy tool market is poised to grow significantly over the next five years. The growth in this sector is significantly propelled by the escalating emphasis that companies are placing on fostering employee engagement and promoting brand advocacy. Many firms now realize that empowering their employees to share branded content can help increase the organic reach of their messaging. Another major factor fueling adoption is the rise of social selling. More companies want to leverage their existing workforce as an extension of their sales and marketing teams.
However, high implementation and adoption costs may restraint the growth of the employee advocacy tool market to some extent. Smaller firms may find it difficult to justify the expense of these solutions. Data privacy regulations could also pose a challenge, as companies will need to ensure employee posts comply with all applicable laws.
North America currently dominates the employee advocacy tool landscape due to early market entrants. However, the Asia Pacific region is projected to emerge as the fastest growing regional market. Countries like China, India, and Australia are witnessing substantial social media engagement and digital transformation within enterprises. This makes the region highly conducive for employee advocacy platforms.
Overall, the demand for software that streamlines branded content sharing by employees is likely to surge significantly. Vendors will need to focus on improving features around compliance, measurement, and integration to remain ahead of the competition. Those that can offer cost-effective and user-friendly solutions.
Employee Advocacy Tool Market Drivers:
Increasing Prevalence of Social Media: The increasing use of social media platforms has fundamentally transformed the way companies approach their online presence and brand building. Leveraging employees as brand advocates through employee advocacy tools has become a strategic approach to capitalize on this shift. Employees, collectively, have extensive personal networks on social media. When they share company content, it reaches a broader audience beyond the official company channels, tapping into diverse and potentially untapped markets.
Growing Employee Engagement: The recognition of the importance of employee engagement has become a cornerstone of modern organizational management. As businesses understand the significant impact that engaged employees can have on productivity, morale, and overall company success, they are increasingly turning to employee advocacy tools to harness this engagement in the online sphere. Employee advocacy tools empower individual employees to become ambassadors for the brand. When employees share company content or contribute to online discussions, they are recognized as integral parts of the organization's success, fostering a sense of ownership and pride in their contributions.
Compliance and Control: Employee advocacy tools provide organizations with the ability to pre-approve content that employees can share. This centralized control prevents the dissemination of sensitive, confidential, or inappropriate information, which could potentially harm the company's reputation or breach regulatory requirements. These tools often incorporate features that allow for the distribution of guidelines and training materials to educate employees about what they can and cannot share. This approach helps ensure that all advocacy is compliant with company policies and industry regulations.
Employee Advocacy Tool Market Report Coverage
Report Coverage
Details
Base Year:
2022
Market Size in 2023:
US$ 1.2 Bn
Historical Data for:
2018 to 2021
Forecast Period:
2023 - 2030
Forecast Period 2023 to 2030 CAGR:
22.6%
2030 Value Projection:
US$ 5 Bn
Geographies covered:
North America: U.S. and Canada
Latin America: Brazil, Argentina, Mexico, and Rest of Latin America
Europe: Germany, U.K., Spain, France, Italy, Russia, and Rest of Europe
Asia Pacific: China, India, Japan, Australia, South Korea, ASEAN, and Rest of Asia Pacific
Middle East & Africa: GCC Countries, Israel, South Africa, North Africa, and Central Africa and Rest of Middle East
Segments covered:
By Deployment Model: Cloud-based, On-premise, Hybrid
By Organization Size: Small & Medium Enterprises, Large Enterprises
By End-User: IT & Telecom, Retail & Consumer Goods, BFSI, Healthcare, Media & Entertainment, Others
Integration with HR and Employee Experience Platforms: Integrating employee advocacy tools with HR systems and employee experience platforms presents an opportunity for more seamless workflows. This can enhance the overall employee experience by centralizing communication, recognition, and advocacy efforts. Integrating advocacy tools with HR systems creates a centralized hub for communication. Employees can access important updates, company news, and advocacy campaigns in one place, streamlining the flow of information.
Growing Traction towards Smart Content Recommendations: Implementing artificial intelligence (AI) for content curation and personalization can improve the relevance of content shared by employees. AI algorithms can analyze user preferences and behaviors, ensuring that employees share content that resonates with their networks. AI algorithms are capable of processing vast amounts of data on employee social media activity and engagement metrics. This allows the algorithms to identify patterns and preferences, leading to more accurate targeting of content that matches the interests of an employee's specific audience.
Development of Mobile-Centric Solutions: The integration of mobile apps and the incorporation of mobile-friendly interfaces have emerged as prevalent characteristics within employee advocacy tools. This observable trend underscores the escalating dependence on mobile devices in the modern workforce. As employees increasingly conduct professional activities beyond the confines of traditional workstations, the need for seamless and accessible engagement with advocacy initiatives has become more pronounced. The shift towards mobile-centric features in employee advocacy tools is a direct response to the dynamic nature of contemporary work environments. Employees are now empowered to participate in advocacy efforts conveniently, irrespective of their physical location. Whether commuting, attending meetings, or working remotely, the ubiquity of mobile devices allows individuals to contribute to brand advocacy initiatives while on the move.
Employee Advocacy Tool Market Trends:
Increased Adoption across Industries: Employee advocacy programs are experiencing broader adoption across diverse industries, extending beyond the initial acceptance in fields like marketing and sales. Companies in sectors such as healthcare, finance, and technology are recognizing the value of enabling their employees on social media.In the healthcare industry, practitioners and staff sharing insights and breakthroughs under the brand banner can significantly enhance the perceived expertise and trustworthiness of institutions. Advocacy by healthcare professionals is particularly potent given their role in shaping public health narratives and personal wellness decisions
Video Content Integration: The incorporation of video content within employee advocacy tools was gaining traction. Platforms were recognizing the power of visual storytelling in engaging audiences and were providing features to support the sharing of video content by employees. The surge in the incorporation of video content reflected a shift towards the dynamic and immersive storytelling capabilities that videos offer. Visual storytelling has a unique ability to convey messages, evoke emotions, and create a more resonant connection with viewers.
Advanced Analytics and Measurement: There was an increasing emphasis on analytics features within employee advocacy tools. Companies sought advanced measurement and reporting capabilities to assess the effectiveness of advocacy campaigns, understand user engagement, and refine strategies. The rising focus on analytics features within employee advocacy tools signified a growing recognition among companies of the pivotal role data plays in optimizing advocacy efforts. Organizations actively pursued advanced measurement and reporting capabilities embedded within these tools, driven by the imperative to comprehensively evaluate the effectiveness of advocacy campaigns, gain nuanced insights into user engagement, and iteratively refine their strategies.
Employee Advocacy Tool Market Restraints:
Employee Engagement Challenges: Encouraging active participation from employees in advocacy programs can be challenging. Some employees may be hesitant to share company content on their personal social media accounts, either due to privacy concerns or a lack of interest in participating. Some individuals may initially hesitate due to privacy considerations or a lack of personal interest in participating, but this can be counterbalanced by implementing measures to address their reservations. Providing clear guidelines on content sharing, ensuring that employees have the option to choose content that aligns with their personal preferences and values, and emphasizing the positive impact of their advocacy efforts on both personal and company branding can help overcome reluctance.
Content Creation and Curation: Maintaining a consistent flow of relevant and high-quality content for employees to share can be a restraint. Companies may struggle to produce content that resonates with both employees and their respective social networks. While maintaining a consistent flow of relevant and high-quality content for employees to share can indeed pose a challenge, it also presents an opportunity for companies to diversify their content creation strategies. Encouraging employees to contribute their insights, experiences, and perspectives can not only enrich the content pool but also foster a sense of ownership and engagement.
Privacy and Data Security Concerns: There are concerns about the privacy of employees when engaging in advocacy efforts. Employees may be reluctant to share content if they perceive a risk to their personal privacy. Ensuring robust data security measures is crucial to address these concerns.
Recent Developments
New product launches
In October 2022, Sprout Social announced the launch of its refreshed employee advocacy offering, now named Employee Advocacy by Sprout Social. This revamped solution enables users to orchestrate and distribute their employee-centric amplification initiatives directly through Sprout’s all-inclusive social platform.
In March 2022, Hootsuite launched Employee Advocacy, a new solution to help employees become brand ambassadors. The tool allows sharing content to personal networks.
In January 2021, Sociabble launched an AI-powered employee advocacy solution called Ready Set Speak. It provides content recommendations based on interests.
Acquisition and partnerships
In June 2022, EveryoneSocial acquired Chroma Software to enhance capabilities for employee advocacy platforms.
In December 2020, Dynamic Signal partnered with Microsoft to integrate Dynamics 365 with its employee advocacy platform.
In September 2019, Sociabble acquired Woovly to expand its employee advocacy and social selling solutions.
Figure 2. Global Employee Advocacy Tool Market Share (%), by Deployment Model , 2023
Definition: The employee advocacy tool market refers to the software solutions and platforms that enable and encourage employees to be brand ambassadors by promoting their company's content, products, and services through social media networks. These tools empower employees to share curated, pre-approved content to expand brand awareness and increase lead generation. The market is driven by the proliferation of social media, the need for authentic brand promotion, and the focus on employee engagement. Leading vendors offer cloud-based advocacy solutions with capabilities like content discovery, tracking, gamification, and analytics. Advocacy programs boost brand visibility, website traffic, lead generation, recruitment, and employee retention for companies across all industries.
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About Author
Monica Shevgan is a Senior Management Consultant. She holds over 13 years of experience in market research and business consulting with expertise in Information and Communication Technology space. With a track record of delivering high quality insights that inform strategic decision making, she is dedicated to helping organizations achieve their business objectives. She has successfully authored and mentored numerous projects across various sectors, including advanced technologies, engineering, and transportation.
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