CONVERSATIONAL AI MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2024-2031)

Conversational AI Market, By Component (Solutions and Services), By Type (Chatbots and Intelligent Virtual Assistant), By Deployment (On-premises and Cloud), By Enterprise Size (SMEs and Large Enterprise), By End-use Industry (BFSI, Healthcare, IT & Telecom, Retail & E-commerce, Education, Media & Entertainment, Automotive, and Others), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East & Africa)

In January 2024, OpenAI, the AI powerhouse behind ChatGPT, introduced an innovative feature called GPT Mentions, offering users a seamless way to integrate custom GPTs or bots into conversations. This beta-stage feature is set to redefine the landscape of conversational AI dynamics, enabling users to effortlessly tag and invoke specialized AI models during their interactions.
In August 2023, Baidu, a China-based multinational technology company, launched its chatbot, Ernie Bot
In February 2023, Google, a U.S.-based multinational technology company focusing on artificial intelligence, launched Bard, a generative artificial intelligence chatbot powered by LaMDA
In January 2022, Visionstate Corp. announced the launch of its new ViCCi 2.0 customer service kiosk powered by conversational chatbot artificial intelligence (AI)
In November 2021, Google launched Bot-in-a-Box, a conversational AI tool.