Global contract cleaning services market is estimated to be valued at US$ 273.2 billion in 2024 and is expected to reach US$ 402.1 billion by 2031, exhibiting a compound annual growth rate (CAGR) of 5.7% from 2024 to 2031.
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Technological advancements in cleaning equipment and services along with increased focus on hygiene post-COVID pandemic are expected to boost demand for contract cleaning services. Adoption of eco-friendly cleaning solutions and focus on productivity and efficiency through outsourcing of cleaning services to specialized players can drive the market growth.
Growing Demand for Commercial Cleaning Services
The commercial real estate sector has expanded rapidly in the past decade with new malls, shops, IT parks, and other office spaces coming up across major cities. This has boosted demand for cleaning and maintenance services from property developers and managers. As the portfolio of commercial properties and spaces under management grows, there is an increasing need for professional outfits that can take up regular cleaning, waste disposal and other facility management tasks on a long-term contractual basis. Individual cleaning staff hired at each location cannot offer the same assurance of quality, process standardization and capacity for scale that large contract cleaning companies provide. These factors work in favor of outsourcing non-core facility services to specialized external agencies.
Businesses now prefer to focus internal resources only on their core competencies rather than spend valuable time and energy on ancillary functions. By handing over the cleaning contract to an outside firm, managers can ensure their workplace environment is properly maintained without disrupting the daily workflow. Commercial establishments also recognize the safety, health and productivity benefits of engaging a contractor that has strict protocols and employs properly trained cleaning personnel. The contractual arrangement brings greater transparency since performance parameters and costs are clearly defined upfront in the agreement. Overall, the outsourcing model has gained popularity as it allows companies to relieve administrative burden and receive consistent, professional services at a predictable monthly fee.
For instance, in October 2022, SBFM waste management service provider, signed a five-year contract with PureGym, the largest gym operator in the U.K., to provide comprehensive commercial cleaning services across all its U.K. locations. PureGym aims to double its number of clubs to over 1,000 worldwide by 2030.
There has been growing social awareness around the importance of hygiene, cleanliness and infection control even in public and workplace settings, COVID-19 pandemic has further highlighted this by compelling governments and organizations to impose strict disinfection standards. Citizens are now more hygiene-conscious and focused on the upkeep of sanitary conditions in their surrounding environment including areas like shopping malls, schools, hospitals and others. As a result, the demand for specialized commercial and institutional cleaning services has increased to achieve these elevated cleanliness and safety benchmarks.
Industry players recognize an opportunity in this trend as these can promote tailored disinfection packages, specialized cleaning chemicals, and even employ digital technologies and audits to track enhanced safety and hygiene protocols for clients. Progressive facilities are voluntarily seeking out contract cleaners that can help them install protective measures and standard operating procedures beyond just general tidying. For instance, in July 2022, Gausium a provider of AI-powered autonomous cleaning and service robots and Diversey-TASKI which offers industry leading fleet management software, formed a multi-year global partnership to integrate cleaning robotics and advanced cleaning technologies, aiming to meet the rising standards of commercial hygiene and cleanliness.
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