Privacy and security concerns can hamper the global content intelligence market growth. With increasing instances of data breaches and cyber attacks globally, customers are becoming increasingly wary of sharing their personal information online. This limits the ability of content intelligence platforms to collect, analyze and leverage customer data effectively to gain deeper consumer insights.
Customers want their data and online activities to remain private and not be used for any purpose other than what these people have explicitly agreed to. However, content intelligence tools need to analyze customer data at a granular level across multiple sources and platforms to generate personalized recommendations, targeted advertising and customized user experiences. This level of data harvesting and profiling is concerning from a privacy standpoint and raising red flags among users. Thus, customers are reluctant to engage fully with content intelligence powered applications and websites, limiting the scope of data available for analysis.
Market Opportunities: Emerging technologies like AI and ML
Emerging technologies like artificial intelligence and machine learning offer tremendous opportunities for the global content intelligence market growth. AI and ML enables content platforms and tools to automate content analysis, classification and generation at an unprecedented scale. This allows them to process vast amounts of text, audio and visual data faster and more accurately than humans alone.
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