Market Challenges: Lack of standardization and interoperability among different biometric systems

Global airport biometric service market growth can be hampered due to lack of standardization and interoperability among different biometric systems used across airports. Currently, there are no common standards adopted for storing, exchanging and matching biometric data between various systems. Each vendor has its own proprietary platform and database formats used for capturing and processing biometric information. This siloed approach creates issues in terms of sharing biometric data and templates between different airports and across systems of multiple vendors. The lack of interoperability acts as a hurdle for passengers travelling between countries as their biometric details captured at one airport may not be recognized at another airport. This leads to longer identification and verification processes, thus, reducing customer satisfaction. Harmonization of biometric standards will help in achieving seamless interoperability and facilitate faster passenger processing through a common framework for biometric data exchange globally.

Market Opportunities: Expansion of biometric services to include border control and baggage handling

Expansion of biometric services to include border control and baggage handling can offer market growth opportunities. Most airports utilize biometric technologies primarily for passenger identification during travel document checks. However, due to growing security concerns, there has been potential to leverage biometrics for automated processing at border control points through e-gates. This will help immigration authorities identify travellers quickly while ensuring security. Integrating biometric ID verification into baggage handling processes can help airlines and airports track passenger luggage efficiently and curb mishandling instances. The evolution towards providing end-to-end biometric-enabled traveller journey management spanning various touchpoints within the airport ecosystem can offer growth opportunities for stakeholders in the market.